Question 1

Does ScopeScoutPro replace the site survey?

Accepted Answer

No. ScopeScoutPro starts with the information your team captures from the site survey, including doors, cameras, alarm zones, budget posture, and customer concerns. It turns those inputs into a priced scope, three package options, and a more consistent proposal workflow.

Question 2

What does the configurator return from those field notes?

Accepted Answer

It returns Good, Better, and Best package outputs with equipment, labor, and monthly recurring values for the scope. A recommended tier is also returned from the survey inputs and selected budget posture, giving the team a clear starting point for the proposal.

Question 3

Which security and low-voltage use cases does it support?

Accepted Answer

The current flow covers security systems, intrusion detection, video surveillance and video analytics, access control, glass-break coverage, and monitored services. Its low-voltage inputs are centered on doors, cameras, alarm zones, and the equipment mix used to build the packages.

Question 4

Can I use the configurator before creating an account?

Accepted Answer

Yes. The public configurator is available before signup, so you can enter survey inputs and see the package response. Saving a project to My Projects requires signing in.

Question 5

What happens after the configurator returns a priced scope?

Accepted Answer

The response feeds a proposal preview that shows the Good / Better / Best options, equipment and labor totals, and recurring service details. The same flow provides a client-ready proposal PDF path. Saved projects require signing in, while the public configurator remains available without an account.

Question 6

What plans and prices are published?

Accepted Answer

The published plans are a Salesperson seat at $149 per month, a Small integrator team at $449 per month, and a quote-only Multi-branch rollout. Each plan is built around reducing manual quoting work, and Start Free takes you to self-service account creation.

Question 7

Is there a free trial, and what are the billing requirements?

Accepted Answer

A free trial is available. A credit card is required, and cancellation requires 30 days notice. The current product does not confirm a trial length, refund policy, accepted card types, or a specific cancellation screen, so those details are not stated here.

Question 8

How does self-service signup work?

Accepted Answer

Select Start Free, use /signup, and enter your name, email address, and password. After successful account creation, the current flow redirects you to the home page so you can continue into the product.

Clear answers before the quote gets sent.

What integrators usually want to know.